You will love your unleashed EV
We are 100% committed to your delight in the incomparable freedom of wireless EV charging with Plugless. Plugless is backed by a commitment to customer service, a best-in-class 3-year warranty on our charging system (below) and a 45-day Any Reason Return policy. If, for any reason within 45 days of the receipt of your system, you decide Plugless isn’t everything you think it should be, you may return it to us for a full refund. And we’ll cover the costs of the return shipping, too. We want you to feel 100% confident with your purchase of Plugless. We know that when you use Plugless, you’ll never want to go back.
The Plugless “Love It” Guarantee
- A reservation deposit is always fully refundable at any time
- 45-Day Any Reason Returns starting with receipt of your system. For any reason, we’ll fully refund your purchase and pay to ship it back. Guaranteed.
- Full 3-year manufacturer’s warranty on your Plugless Systems
Plugless Power™ System 3-Year Limited Parts and Labor Product Warranty
Evatran Group, Inc. (“Evatran”) warrants that if the Plugless Power™ System (“Product”), including the vehicle adapter installed in your vehicle, the parking pad or the control panel prove to be defective in material or workmanship within three (3) years from the date of installation (“Warranty Period”) by Evatran or an Evatran Certified Installation Partner (“Partner”) we will, at our option, either replace the defective Product or component thereof, or provide without charge the labor and parts necessary to remedy any such defect.
Evatran’s only responsibility under this warranty is to replace or repair the Product and under no circumstances shall Evatran’s or its Partner’s cumulative liability under this warranty exceed the price paid by you for the Product, except as outlined below.
TO OBTAIN WARRANTY SERVICE YOU MUST PRESENT YOUR PLUGLESS POWER™ SYSTEM AND PROOF OF PURCHASE TO EVATRAN AT THE TIME OF SERVICE DURING THE WARRANTY PERIOD.
Conditions, Limitation and Exclusions
If you make a warranty claim to Evatran, Evatran or its Partner reserve the right to inspect your Product before repairing or replacing your Product. If upon inspection of your Product no defect in material or workmanship is found, then you may be assessed a labor charge for the diagnostic work. Evatran or its Partner in its sole discretion will determine whether your Product has a defect in material or workmanship.
This warranty does not cover any Product that is installed, removed, serviced or modified by anyone other than Evatran or its Partner. This warranty is void if (a) the Product’s date code or serial number is defaced, missing or altered; (b) the Product has been damaged by or the claim results from accident, misuse, improper charging, neglect, or improper service, (c) the Product has been modified or used in a manner contrary to its intended purpose or as provided in the user manual, or (d) the Product housing has been opened by any unauthorized person including the purchaser. This warranty does not cover damages that result from abuse, accidents, fire, flood or other acts of God.
Interaction With Vehicle Manufacturer Limited Parts and Labor Warranty
Evatran warrants that if, as a direct or indirect result of the Product, the vehicle manufacturer (the “Manufacturer”) voids a warranty claim on your vehicle under the Manufacturer’s express warranty (the “Manufacturer’s Warranty”) which, but for the demonstrable installation of Product by Evatran or its Partner and the interaction of the Product with your vehicle, would not have resulted in the Manufacturer voiding such claims, then Evatran shall reimburse you for the actual cost of the parts and labor for the repair to which you were otherwise entitled to under the Manufacturer’s Warranty. Evatran’s obligation set forth in the preceding sentence is subject to your obtaining Evatran’s prior written approval prior to the Manufacturing performing any out of warrant services on your vehicle. Evatran shall not be responsible for any parts and labor costs which (a) did not receive the required pre-authorization or (b) arise from a Manufacturer Warranty that is voided for reasons other than those set forth above.
To receive warranty service for your vehicle you must present your vehicle to any authorized Manufacturer dealer in accordance with the terms of the vehicle warranty.
This warranty applies only to the Product as installed in your original vehicle. This warranty cannot be transferred to if the Product is re-installed in another vehicle, and the warranty is void if the Product is removed from your vehicle without written authorization from Evatran. If you are the original purchaser of the Product, you may transfer this warranty to a new owner of the vehicle in which the Product was originally installed, provided the new owner contacts Evatran during the Warranty Period in order to register the Product. Under no circumstances shall such transfer extend the duration of the Warranty Period.
Your Product is the first generation of commercially available new technology and may be modified or improved over time in subsequent versions of the Product. Evatran reserves the right to make changes to future versions of the Product without assuming any obligation to make such changes on your previously installed or manufactured Product. Your Product has been engineered and tested by Evatran during product development to operate effectively and without detrimental effect to your vehicle. However, as Evatran gains additional field experience with the Product, if Evatran determines that there is a systematic defect in the Product during the Warranty Period, Evatran may initiate a voluntary Product recall. In the event of a voluntary Product recall, Evatran will reimburse you the price you paid for your Product amortized over the Warranty Period and will ensure that your vehicle is returned to its original state at the time of purchase at no additional cost to you. The remedies set forth in this paragraph are your sole and exclusive remedy in the event of a voluntary recall. In the event you choose not to participate in a voluntary recall, to the extent permitted by law, the express warranties set forth above shall be void.
EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE PROVIDED BY EVATRAN, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND EVATRAN EXPRESSLY DISCLAIMS ALL WARRANTIES NOT EXPRESSLY STATED HEREIN.
IN THE EVENT THAT A PRODUCT PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE WARRANTY PERIOD, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT AS PROVIDED HEREIN. IN NO EVENT SHALL EVATRAN GROUP, INC. BE LIABLE FOR ANY LOSS OR DAMAGES WHETHER DIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE RESULTING FROM A BREACH OF ANY EXPRESS OR IMPLIED WARRANTIES OR FROM THE USE OR OPERATION OF THE PRODUCT, EXCEPT AS EXPRESSLY SET FORTH HEREIN.
This warranty gives you specific legal rights and you may also have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, or do not allow disclaimers of implied warranties or limitation on the duration of implied warranties, so the above limitations and exclusions may not apply to you.