Service and support
Reliable home and commercial installation from Sears Home Services
The purchase, installation, and ongoing services process ensures that Plugless Power customers always have access to reliable support from technology and installation experts.
- Simplified Purchasing: Evatran will offer Plugless Power systems with optional basic or standard home installation wrapped into the purchase price of the equipment; this full price may be included in the vehicle purchase or lease at the time of sale.
- Pre-Installation Site Visits: Site visits, as necessary to quote non-standard and commercial installations, will be completed in advance of installations.
- Timely Installation: Sears will receive automatic notification of a customer’s installation request; Sears will contact the customer within one business day of equipment purchase to schedule home installation.
- Convenient Additional Services: Sears will offer ongoing service and maintenance to Plugless Power owners.
Sears installation network technicians will be trained and certified on the wireless charging systems and will work with Evatran to structure a comprehensive launch plan for aftermarket systems throughout 2012. Installation will be offered with the sale of each Plugless Power system and priced based on the customer’s home and current electrical service. Sears will also offer commercial installation for electric vehicle fleet owners and managers.